Frequently Asked Questions
What are the shipping costs for orders?
We offer free standard shipping on all website orders.
How long will it take to receive my order?
Please allow 14-21 business days. A majority of our products are custom-made at the time you place your order. Ballistic materials have an industry standard expiration of 5 years, and we strive to deliver the highest quality product and preserve the product’s longevity by following a ‘made to order’ production approach. We appreciate your understanding and patience.
What are the laws governing use of bulletproof protective clothing in an airport or on a plane?
The US transportation Security Administration does not prohibit any of our bulletproof products but the final decision is made by the TSA. We suggest you call the airport in which you are traveling and ask to speak to the TSA before your schedule trip.
Why do you use the term “bulletproof” ?
“Bulletproof” is a common term that is well-known and researched by the civilian market. Our products are NIJ Threat Level 3A. Although the professional community avoids the use of “bulletproof”, the definition fits our products to the NIJ Threat Level 3A standards.
Are your bulletproof clothes comfortable and concealable?
When fitted properly, our products are comfortable and mobile. Please keep in mind that the concealment depends on body type, clothing material, and properly fitted body armor.
What is the weight of the Kevlar panels?
Most of the bulletproof panels used in our clothing only add an extra 4-5 pounds of weight which allows for optimal concealment.
Is it possible to order a custom panel?
Yes. We can produce for you a bulletproof panel in almost any shape or size you would need.
Is it possible to have my favorite jacket bulletproofed?
We do offer this service. Please call and speak to us about your specific needs at 1-231-252-0302
Who can I contact if I have a question that hasn't been address by these FAQ's?
Please email us at firstname.lastname@example.org or call us at 1-231-252-0302, Monday-Friday, 9AM-5PM EST so we can address your concerns. The best way to reach us is always by email.